Streamline Order Management with Top Order Tracking Apps

Table of Contents

1. Introduction
2. Importance of Order Management in Improving Consumer Experience
3. The Need for Order Tracking Apps
4. AfterShip Order Tracking
   1. Features and Benefits
   2. Pros and Cons
5. Parcel Panel Order Tracking Pro
   1. Features and Benefits
   2. Pros and Cons
6. Masterfield Fulfillment
   1. Features and Benefits
   2. Pros and Cons
7. Tractor Order Tracking
   1. Features and Benefits
   2. Pros and Cons
8. Easyship Shipping Automation and Order Management Platform
   1. Features and Benefits
   2. Pros and Cons
9. Other Notable Order Tracking Apps
10. Conclusion

Article

Introduction

Order management plays a crucial role in enhancing the consumer experience. From the moment a customer places an order to the delivery of the parcel, every step is important. It is essential for customers to be informed about the status of their orders and trust the shipping process. In this article, we will explore the top order tracking apps available for Shopify that can help streamline the order management process and improve customer satisfaction.

Importance of Order Management in Improving Consumer Experience

Efficient order management is key to enhancing the consumer experience. Customers want to be able to track their orders seamlessly, from packaging to doorstep delivery. Providing them with real-time tracking information helps build trust and comfort. However, manually tracking parcels becomes overwhelming when dealing with a large volume of orders. This is where order tracking apps come to the rescue, saving time and energy for merchants.

The Need for Order Tracking Apps

To meet the need for effective order management, several order tracking apps are available for Shopify. These apps offer features like automated tracking, faster search, delivery time estimation, and customizable email notifications. They integrate with various popular carriers and allow customers to track their orders conveniently. Let's delve into the top five frequently used order tracking apps.

AfterShip Order Tracking

AfterShip is one of the most popular order tracking applications in the Shopify app store. It effectively handles the delivery of 723 express companies worldwide, including common dropshipping carriers like CJ Package, ePacket, and UniExpress. AfterShip offers a 14-day free trial and an essential plan starting at $9 per month. Customers can check their order tracking status by entering the order number, email, or checking number. Additionally, merchants can send tracking information to customers via email or text.

Features and Benefits

• Automated tracking: AfterShip automates the tracking process, saving merchants valuable time.
• Faster search: Customers can quickly search for their tracking information by entering relevant details.
• Delivery time calculation: AfterShip estimates the delivery time, providing customers with an approximate arrival date.
• Customizable email templates: Merchants can personalize the tracking emails by adding their logo, brand, or social media links.
• Multiple logistics support: AfterShip is compatible with various e-commerce apps like Shopify, eBay, and Magento.

Pros and Cons

Pros:

• User-friendly interface.
• Wide range of supported carriers.
• Customizable tracking page.

Cons:

• Limited customization options in the free plan.
• Advanced features may require an upgrade to the higher-priced plan.

Parcel Panel Order Tracking Pro

Parcel Panel Order Tracking Pro is another popular order tracking app that offers comprehensive features for Shopify stores. It allows merchants to handle all aspects of order tracking and provides customization options for the tracking page display. With Parcel Panel, merchants can customize shipping information based on their needs, including hiding the origin of parcels shipped from China. The app works with over 500 major carriers, including ones not supported by Shopify like ePacket and AliExpress Standard Shipping. It offers a 14-day free trial, and the paid plan starts at $9 per month.

Features and Benefits

• Customizable shipping information: Merchants can customize the information displayed on the tracking page, catering to their customers' preferences.
• Estimated delivery time: Parcel Panel provides the estimated delivery time, ensuring transparency for customers.
• Language support: The app supports translation of tracking information into the local language, enhancing the user experience.
• Multiple fulfillment options: Parcel Panel is not only limited to one store; it can manage orders from multiple stores, simplifying the order fulfillment process.
• Synchronized logistic information: The app synchronizes logistic information to ensure customers receive up-to-date tracking details.

Pros and Cons

Pros:

• Extensive customization options for the tracking page.
• Supports multiple stores.
• Compatible with major carriers and can handle shipment from China.

Cons:

• Some advanced features might require technical knowledge for setup.
• Limited plan options for smaller businesses.

Masterfield Fulfillment

Masterfield, a highly recommended order tracking app, scores a remarkable 4.9 on the Shopify app store. This app stands out from others as it is completely free. Unlike tracking apps that offer fancy features, Masterfield focuses on the fulfillment aspect. Through the shared tracking information function, merchants can streamline order fulfillment by uploading order information through an Excel or CSV file. The app is suitable for managing orders from one store or multiple stores, making it a versatile solution.

Features and Benefits

• Free to use: Masterfield offers all its features without any charges.
• Simple to use: Merchants can easily upload files to fulfill tracking orders, simplifying the process.
• Multiple store order management: The app can handle orders from multiple stores, consolidating the fulfillment process.
• Synchronized logistic information: Customers receive updated logistic information through email notifications.
• User-friendly interface: Masterfield provides a seamless user experience, catering to the needs of both merchants and customers.

Pros and Cons

Pros:

• Free of cost.
• Streamlines tracking order fulfillment.
• Compatible with multiple stores.

Cons:

• Limited customization options for tracking pages.
• Does not offer advanced features like branding and estimated delivery time.

Tractor Order Tracking

Tractor is among the top five most installed order tracking apps on the Shopify app store. It offers a user-friendly interface and allows customers to view the status of their orders with a registered account or through email search on a merchant's store. By adding Tractor to the store's navigation tab, customers can conveniently check their orders using the order number and email. The app also provides data analysis features, enabling merchants to make informed decisions regarding suitable logistic providers. Tractor partners with over 1,000 major carriers, ensuring reliability. It offers a 14-day free trial, and the monthly plan starts at $5.99.

Features and Benefits

• Compatible with major logistics providers: Tractor integrates with over 1,000 major logistics companies, ensuring seamless tracking capabilities.
• Responsive design: The app is compatible with mobile and tablet devices, offering a smooth user experience across platforms.
• Customizable tracking page: Merchants can customize their Tractor page to match their branding and design preferences.
• Data analysis: Tractor provides data analysis features to help merchants choose the most suitable logistic providers.
• Streamlined support: The app offers efficient support services, ensuring merchants get the assistance they need.

Pros and Cons

Pros:

• Wide range of logistic providers supported.
• Responsive design for mobile and tablet devices.
• Comprehensive data analysis features.

Cons:

• Limited plan options for smaller businesses.
• Advanced features may require a higher-priced plan.

Easyship Shipping Automation and Order Management Platform

Easyship is a shipping automation and order management platform that cooperates with more than 250 logistic companies. It stands out by providing comprehensive features that cover everything from pickup to delivery. This shipping app helps reduce costs and enhances the conversation rate for merchants selling worldwide. Easyship offers free installation and a wide range of pricing plans, including a free plan and a 30-day free trial for the premium year plan.

Features and Benefits

• Automated shipment processing: Easyship automates the entire shipment process, eliminating the need for manual intervention.
• Integration with major e-commerce platforms: The app integrates with Shopify, as well as other major e-commerce platforms like Amazon and eBay.
• Wide selection of logistic partners: Easyship collaborates with over 250 logistic companies, giving merchants access to a diverse range of shipping options.
• Cost-saving benefits: By comparing shipping rates and services, Easyship helps merchants find the best shipping solution for their needs.
• Enhanced conversation rate: The streamlined shipping process and reduced costs contribute to higher conversation rates for merchants.

Pros and Cons

Pros:

• Wide selection of logistic partners.
• Streamlined shipping process.
• Cost-saving benefits.

Cons:

• Advanced features may require an upgrade to a premium plan.
• Limited features in the free plan.

Other Notable Order Tracking Apps

Apart from the aforementioned order tracking apps, there are several other notable options available for Shopify merchants. Some of the popular choices include Shipway, Tracktor, and Trackr. These apps offer various features and cater to different business needs. Merchants can explore these options to find the order tracking app that best suits their requirements.

Conclusion

Efficient order management is crucial for enhancing the consumer experience. Order tracking apps provide merchants with the tools necessary to streamline the order fulfillment process and keep customers informed about the status of their orders. AfterShip, Parcel Panel Order Tracking Pro, Masterfield Fulfillment, Tractor Order Tracking, and Easyship are among the top order tracking apps available for Shopify. Each app offers unique features and benefits, ensuring smooth order management and customer satisfaction. Merchants can choose the app that aligns with their business needs and preferences to take their order management process to the next level.

Highlights

• Efficient order management is crucial for improving the consumer experience.
• Order tracking apps save time and energy for merchants and provide customers with real-time tracking information.
• AfterShip, Parcel Panel Order Tracking Pro, Masterfield Fulfillment, Tractor Order Tracking, and Easyship are popular order tracking apps for Shopify.
• AfterShip offers automated tracking, faster search, and customizable tracking emails.
• Parcel Panel allows customization of the tracking page and supports multiple logistics providers.
• Masterfield focuses on fulfillment and offers a simplified approach to tracking orders.
• Tractor provides a user-friendly interface and data analysis features to choose suitable logistic providers.
• Easyship offers automated shipment processing, integration with major e-commerce platforms, and cost-saving benefits.
• Shipway, Tracktor, and Trackr are other notable order tracking apps worth considering.

FAQ

Q: Are these order tracking apps compatible with Shopify only? A: While these apps are designed for Shopify, some of them also support other major e-commerce platforms like eBay and Magento.

Q: Do these order tracking apps require technical knowledge for setup? A: Most apps have user-friendly interfaces and provide easy setup options. However, some advanced customization features may require some technical knowledge.

Q: Are there free plans available for these order tracking apps? A: Yes, some apps offer free plans with limited features, allowing merchants to experience their benefits before upgrading to paid plans.

Q: Can I customize the tracking page with my branding? A: Yes, many order tracking apps allow customization options, including adding your logo or brand to the tracking page.

Q: Do these order tracking apps provide customer support? A: These apps typically offer support services to resolve any issues or answer queries raised by merchants.

Q: Can these order tracking apps handle multiple store orders? A: Yes, some apps have the capability to manage orders from multiple stores, simplifying the order fulfillment process for merchants.