Unlock the Power of Subscriptions with App Store
Table of Contents
- Introduction
- Setting up Subscription Plans
- Selling Products with App Store
- Creating a Better Subscription Experience
- Allowing Customers to Manage their Subscription
- Customizing Subscription Management
- Acquiring New Subscription Customers
- Setting Up Shipping Profiles for Subscription Products
- Managing Cancellation and Dunning
- Customizing the Customer Portal
- Using the Build a Box Feature
- Using the Quick Checkout Feature
- Customizing Email Templates
- Conclusion
Article
Introduction
If you have recently installed Absolute Subscriptions, congratulations! In this tutorial, we will help familiarize you with the features and functionalities of the app. While we won't cover every single detail, we will guide you through the process of setting up subscription plans and selling products on your store. Additionally, we will explore other features that App Store offers to enhance the subscription experience, such as customizing subscription management and acquiring new subscribers.
Setting up Subscription Plans
To get started with subscription plans, navigate to the left-hand menu and click on "Manage Plans." From there, select "Subscription Plans." Initially, you will not see a list of pre-existing plans; you will need to create a new plan. Assign specific products to follow the rules of the plan by choosing the "Select Products" option. After selecting the products, set frequencies that will appear as subscription options on the product and cart pages. Different discounts can be applied to each frequency. Other customizations, such as setting a free trial, minimum and maximum number of orders, and specific days and times for charging orders, can also be configured.
Pros: Setting up subscription plans allows you to provide flexible options to your customers, increase customer loyalty, and generate recurring revenue.
Cons: Initial setup may require some time and effort, especially if you have a wide range of products to assign to different plans.
Selling Products with App Store
Once the subscription plans are set up, you can start selling products on your store. Customers will now see a subscription widget on your product pages. By clicking on the widget, they can choose their desired subscription frequency and add the product to their cart. The prices for different frequencies will be displayed accordingly. Selling subscription products is seamless and intuitive, just like any other product on your store.
Creating a Better Subscription Experience
App Store offers various features to enhance the subscription experience for your customers. By customizing the subscription management settings, you can allow customers to skip orders, reschedule deliveries, and make immediate orders. The customer portal provides a centralized hub for subscribers, allowing them to manage their subscriptions conveniently. You can customize the look and feel of the customer portal to create a cohesive brand experience.
Allowing Customers to Manage their Subscription
With the customer portal, subscribers have control over their subscriptions. Customers can access the portal by clicking on the "Manage Subscription" button in their Shopify account page. Within the portal, customers can view and manage multiple subscriptions, skip orders, reschedule deliveries, and make immediate purchases. You have the freedom to customize the features and appearance of the customer portal to align with your brand.
Customizing Subscription Management
In addition to the customer portal, App Store provides various customization options for subscription management. You can set up shipping profiles specific to subscription products, allowing different shipping rules for recurring orders. Cancellation management allows you to define the cancellation process and address any issues that may arise. Additionally, dunning management controls the actions taken when a customer's billing attempt fails.
Acquiring New Subscription Customers
App Store also offers features to help you acquire new subscription customers. The "Build a Box" feature allows you to create a single page on your website where customers can build a customized subscription box based on the available selling plans. This feature provides flexibility and customization options for your customers. Additionally, the quick checkout feature enables customers to add products directly to their subscriptions or use a link to quickly navigate to the checkout page.
Setting Up Shipping Profiles for Subscription Products
To ensure smooth shipping and fulfillment processes, App Store allows you to create shipping profiles specifically for subscription products. By setting different shipping rules for these products, you can streamline the delivery process and meet your customers' expectations.
Managing Cancellation and Dunning
Canceling subscriptions and handling billing failures are important aspects of subscription management. With App Store, you have full control over cancellation and dunning processes. You can define how cancellations are handled and set up processes to handle failed billing attempts. Setting clear policies and procedures ensures a seamless experience for both your customers and your business.
Customizing the Customer Portal
The customer portal is a central hub for subscribers to manage their subscriptions. App Store enables you to customize the appearance and functionality of the customer portal. You can create a unique and branded experience with personalized designs, layout options, and interactive features. Customizing the customer portal enhances customer engagement and satisfaction.
Using the Build a Box Feature
The "Build a Box" feature provided by App Store allows you to offer personalized subscription boxes to your customers. This feature allows customers to choose from a selection of products and create a customized subscription box. You can set minimum and maximum quantities for each product, giving customers the freedom to build their own unique box.
Using the Quick Checkout Feature
The quick checkout feature simplifies the purchasing process for subscription products. By adding products to the subscription or using a quick checkout button, customers can easily complete their purchase. This feature reduces friction and saves time, leading to a smoother checkout experience.
Customizing Email Templates
App Store offers customizable email templates for subscription events. You can personalize the look and feel of transactional emails, including order confirmations, shipment notifications, and subscription renewal reminders. Integrating with Klaviyo allows you to utilize advanced design and automation features for a fully customized email experience.
Conclusion
App Store provides a comprehensive platform for managing and selling subscription products. With flexible subscription plans, customizable customer portals, and various other features, App Store offers everything you need to create a seamless and personalized subscription experience for your customers. Whether you want to increase customer loyalty, generate recurring revenue, or acquire new subscribers, App Store has the tools and capabilities to help you achieve your goals. Get started today and unlock the full potential of subscription-based business models.
Highlights
- Setting up subscription plans for flexible options and recurring revenue
- Selling subscription products seamlessly on your store
- Customizing the subscription management and customer portal
- Acquiring new subscription customers with features like "Build a Box" and quick checkout
- Managing shipping profiles, cancellations, and dunning processes
- Customizing email templates for personalized communication with subscribers
FAQ
Q: How long does it take to set up subscription plans?
A: The time required to set up subscription plans depends on the number of products and customizations needed. It can range from a few minutes to a few hours.
Q: Can I customize the customer portal to match my brand?
A: Yes, App Store allows full customization of the customer portal. You can personalize the appearance, layout, and functionality to align with your brand identity.
Q: What is the "Build a Box" feature?
A: The "Build a Box" feature allows customers to create a customized subscription box by choosing products from available options. It offers flexibility and personalization for subscribers.
Q: Can I integrate with Klaviyo for email customization?
A: Yes, App Store integrates with Klaviyo, providing advanced design and automation features for fully customized subscription emails.
Q: Does App Store support quick checkout for subscription products?
A: Yes, the quick checkout feature allows customers to add products to their subscription directly or navigate to the checkout page quickly, simplifying the purchase process.
