Streamline Order Fulfillment with ShipStation and Logic Broker
Table of Contents:
I. Introduction
II. What is EDI?
III. Why Retailers Require EDI
IV. ShipStation Overview
V. Logic Broker Overview
VI. The Benefits of Automating Dropship and EDI Orders
VII. Case Studies: Dell Hudson Designs and Max 9 Finish
VIII. How the Process Works with ShipStation and Logic Broker
IX. ShipStation Pricing
X. Logic Broker Pricing
XI. FAQ
Automating dropship and EDI Orders with ShipStation and Logic Broker
In today's fast-paced e-commerce world, it's more important than ever to be efficient and streamlined in your order fulfillment process. That's where ShipStation and Logic Broker come in. In this article, we'll explore how these two platforms can help you automate your dropship and EDI orders, saving you time and money while improving your customer experience.
What is EDI?
Before we dive into the benefits of automating your dropship and EDI orders, let's first define what EDI is. EDI, or Electronic Data Interchange, is a standard format for exchanging business documents electronically. It's been around for over 30 years and is required by most major retailers, including Walmart, Target, Amazon, and hundreds of others. EDI is used to communicate orders, shipments, tracking, and invoices between retailers and suppliers.
Why Retailers Require EDI
So why do retailers require EDI? Simply put, it's a more efficient and accurate way to communicate with suppliers. By using a standardized format, retailers can easily process orders and track shipments, reducing errors and improving the customer experience. For suppliers, EDI can be a challenge to implement and maintain, but the benefits of doing so are clear: faster order processing, fewer chargebacks, and improved relationships with retailers.
ShipStation Overview
ShipStation is a leading shipping and order fulfillment platform that helps merchants sell their products wherever they want, whether that's eBay, Amazon, Jet, or any other marketplace. With over 200 integrations, ShipStation makes it easy to manage all your orders in one place and automate your shipping process. ShipStation also offers a range of automation tools, including product presets, customizable views, and service mappings, to help you save time and reduce errors.
Logic Broker Overview
Logic Broker is an EDI integration platform that helps suppliers automate their EDI orders with retailers. Logic Broker manages all the EDI integrations with retailers and sends the orders to ShipStation via API. Logic Broker also handles all the different EDI formats required by each retailer, so you don't have to worry about custom building any connections. With Logic Broker, you can automate your entire order lifecycle, from receiving orders to sending tracking information and invoices.
The Benefits of Automating Dropship and EDI Orders
The benefits of automating your dropship and EDI orders are clear: you'll save time, reduce errors, and improve your customer experience. By automating your order fulfillment process, you'll be able to process more orders in less time, freeing up resources to focus on other areas of your business. You'll also reduce errors and chargebacks, which can be costly and time-consuming to resolve. And by improving your customer experience, you'll build stronger relationships with your retailers and customers, leading to increased sales and growth.
Case Studies: Dell Hudson Designs and Max 9 Finish
To illustrate the benefits of automating your dropship and EDI orders, let's look at two case studies. Dell Hudson Designs, a Texas-based company that sells handmade products online, was spending six hours a day processing orders for just a few channels. After implementing Logic Broker and ShipStation, they were able to automate their entire order lifecycle and scale their business to include more channels. Max 9 Finish, a smaller company with a growth plan scheduled for the year, needed a way to scale their business without spending resources on processing EDI orders. Logic Broker was able to integrate with ShipStation and get them up and running with EDI compliance in less than two weeks, eliminating three hours of daily data entry.
How the Process Works with ShipStation and Logic Broker
The process of automating your dropship and EDI orders with ShipStation and Logic Broker is straightforward. Logic Broker will do a one-time integration with the ShipStation API and the retailer's EDI system. Once integrated, Logic Broker will automatically send orders to ShipStation via API, and ShipStation will handle the rest of the order fulfillment process, including picking, packing, and shipping. Logic Broker will also automatically send tracking information and invoices back to the retailer in the required EDI format.
ShipStation Pricing
ShipStation offers a range of pricing plans to fit every business size and need. Plans start at $9 per month and go up to $159 per month, depending on the number of shipments and users you need. ShipStation also offers a free 30-day trial, so you can try out the platform before committing.
Logic Broker Pricing
Logic Broker's pricing is straightforward and transparent. There are no setup fees, and the monthly fee is $500, which includes your first EDI connection. Each additional connection is $100 per month. Logic Broker also offers a one-year contract with monthly payments.
FAQ
Q: How long does it take to get set up with ShipStation?
A: ShipStation is easy to set up and can be done in just a few minutes. You can start a free 30-day trial without providing any credit card information.
Q: How long does it take to get set up with Logic Broker?
A: The setup process for Logic Broker varies depending on the retailer, but it typically takes between two and six weeks to get up and running with a new channel.
Q: How much effort is required to get this up and running if I'm already using ShipStation?
A: If you're already using ShipStation, the process of integrating with Logic Broker is straightforward. You'll just need to provide your ShipStation API keys, and Logic Broker will handle the rest.
Q: What Australian carriers does ShipStation work with?
A: ShipStation works with Australia Post, DHL Express Australia, UPS Australia, and Sendle.
Q: How much does it cost to automate dropship and EDI orders with ShipStation and Logic Broker?
A: Logic Broker's pricing is $500 per month, which includes your first EDI connection. ShipStation's pricing plans start at $9 per month and go up to $159 per month, depending on the number of shipments and users you need.