Enhance User Experience with Customizable Reviews Widget

Table of Contents

1. Introduction
2. Customizing the Widget Settings
   • 2.1 Sorting Reviews
   • 2.2 Advanced Sorting Logic
   • 2.3 Adding Smart Filters
   • 2.4 Free Text Search
   • 2.5 Smart Topic Filters
   • 2.6 Filter Custom Fields
3. Changing the Look and Feel Settings
   • 3.1 Widget Size and Dimensions
   • 3.2 Font and Text Color
   • 3.3 Background Color
   • 3.4 Changing the Primary Color
   • 3.5 Customizing Star Ratings
4. Advanced Edits with CSS Widget Editor
5. Uploading Reviewer Avatar and Custom Rating Icons
6. Conclusion
7. Additional Resources and Support

Customizing Your Reviews Widget for a Seamless User Experience

The reviews widget is a powerful tool that allows you to showcase your brand's hard-earned reviews on product pages for all site visitors to see. To make the most out of the reviews widget and create a seamless experience for your shoppers, it is important to customize the widget settings to fit your brand and website's specific needs.

2. Customizing the Widget Settings

2.1 Sorting Reviews

One of the key aspects of customizing the reviews widget is sorting the way reviews are displayed. You have the option to enable or disable default sorting, which allows site visitors to filter reviews by various fields. For advanced sorting logic, you have the flexibility to dictate the order in which reviews populate on product pages.

Pros: Allows you to control the order in which reviews appear, ensuring the most relevant ones are displayed first.

Cons: Requires careful consideration and understanding of your target audience's preferences to effectively sort the reviews.

2.2 Advanced Sorting Logic

For Powerhouse and Enterprise users, there is an additional option to utilize the filters tab. This feature enables the addition of smart filters to your on-site reviews widget, providing even more customization options. These smart filters can be based on frequently mentioned topics in existing reviews, allowing site visitors to sort reviews by these specific topics.

Pros: Enhances user experience by providing targeted reviews based on specific topics of interest.

Cons: Requires an understanding of the topics most relevant to your target audience and regular monitoring of review content to ensure accurate topic filters.

2.3 Adding Smart Filters

The smart filters feature, powered by Yachtpoe AI, analyzes review content on a per-product basis to identify frequently mentioned topics. These topics are then tabulated and added as filter options for site visitors. This allows shoppers to easily sort and find reviews that relate to their specific interests or concerns.

Pros: Simplifies the review browsing process for visitors by providing pre-defined filters based on common topics.

Cons: Requires an understanding of the topics most relevant to your target audience and consistent monitoring of review content to ensure accurate filtering.

2.4 Free Text Search

To further enhance the search capabilities of the reviews widget, you can enable the free text search option. This feature allows shoppers to search for reviews that feature specific keywords, making it easier for them to find relevant information.

Pros: Empowers shoppers to find reviews that address their specific concerns or interests.

Cons: May require fine-tuning of search algorithms to ensure accurate and relevant search results.

2.5 Smart Topic Filters

In addition to free text search, Growth plans and above offer the option to enable smart topic filters. This feature expands on the smart filters mentioned earlier by automatically analyzing review content, identifying frequently mentioned topics, and creating tabulated filters for those topics. Site visitors can then sort reviews based on these topics, making it easier for them to find reviews that address their specific interests.

Pros: Allows shoppers to quickly find reviews related to specific topics of interest.

Cons: Requires thorough review content analysis and monitoring to ensure the accuracy of the topic filters.

2.6 Filter Custom Fields

If you collect custom question data in your review request emails, you have the option to enable the filter custom fields feature. This allows shoppers to filter reviews based on customer characteristics such as purchase product, size, height, age, or any other custom fields you collect. By providing personalized engagement with your user-generated content, this feature enhances the overall user experience.

Pros: Provides personalized review filtering based on specific customer characteristics, increasing the relevance of displayed reviews.

Cons: Requires the collection of custom question data and careful consideration of the fields that will add value to the filtering process.

3. Changing the Look and Feel Settings

To ensure a seamless integration of the reviews widget with your website's aesthetics, it is essential to customize its look and feel settings. From adjusting the widget's size and dimensions to changing the font and text color, these settings allow you to create a cohesive visual experience.

3.1 Widget Size and Dimensions

The reviews widget should be adjusted to best fit the dimensions of your website's sections. By customizing the widget's width, you can ensure it seamlessly integrates with other elements on your site, providing a visually pleasing experience for your visitors.

3.2 Font and Text Color

Customizing the font and text color of the reviews widget allows you to match it with your website's overall branding and aesthetics. This ensures a consistent visual experience and reinforces your brand's identity.

3.3 Background Color

The background color of the reviews widget is set to transparent by default, allowing it to blend seamlessly with your website's existing design. However, if you prefer a specific background color, you have the option to change it and make it more visually appealing.

3.4 Changing the Primary Color

The primary color of the reviews widget is responsible for elements such as the powered by icon, reviewer icon, reviewer name, and other areas of the widget. By selecting a desired primary color, you can further customize the visual appearance of the reviews widget.

3.5 Customizing Star Ratings

Yachtpoe offers default star rating icons, but with a premium plan, you have the option to upload custom star rating icons. This allows you to replace the default icons with custom-designed ones that align with your brand's visual style and aesthetics.

4. Advanced Edits with CSS Widget Editor

For users with a premium plan, Yachtpoe provides a CSS widget editor, enabling more advanced look and feel edits. This feature allows you to make detailed CSS modifications to further customize the visual appearance of the reviews widget, ensuring that it seamlessly integrates with your website's design.

5. Uploading Reviewer Avatar and Custom Rating Icons

To add a personal touch to the reviews widget, you can upload a reviewer avatar. The reviewer avatar is the icon that displays next to each customer review on the product pages, giving a visual representation of the reviewer. Additionally, you have the option to upload custom star rating icons, allowing you to further personalize the rating system.

6. Conclusion

Customizing the reviews widget is crucial to creating a seamless user experience on your website. By optimizing the widget settings, such as sorting reviews, adding smart filters, and enabling search capabilities, you can enhance the user's ability to find relevant reviews. Additionally, customizing the look and feel settings ensures that the widget blends seamlessly with your website's aesthetics, reinforcing your brand's identity. With advanced editing options and the ability to upload custom avatar and rating icons, you can add a unique touch to the reviews widget. Remember, Yachtpoe offers additional resources and support to assist you in customizing your reviews widget.

7. Additional Resources and Support

For further information and guidance on customizing the reviews widget, please visit our help center. If you have any additional questions or need assistance, feel free to reach out to your Yachtpoe representative or our support team. We are here to help you make the most out of your reviews widget and provide a seamless user experience for your website visitors.

Highlights

• Customize the reviews widget settings to fit your brand and website's needs
• Sort reviews to display the most relevant ones first
• Utilize smart filters to allow visitors to find reviews based on specific topics
• Enable free text search for shoppers to search for reviews with keywords
• Customize the look and feel settings of the widget to match your website's aesthetics
• Upload reviewer avatars and custom rating icons for a personalized touch
• Utilize the CSS widget editor for advanced edits
• Access additional resources and support from Yachtpoe for assistance

FAQ

Q: Can I change the order in which reviews appear on my product pages? A: Yes, the reviews widget settings allow you to customize the sorting of reviews, ensuring the most relevant ones are displayed first.

Q: How can I add filters to the reviews widget? A: Growth plans and above offer the option to add smart filters based on frequently mentioned topics in reviews. These filters can make it easier for site visitors to find reviews that address their specific interests.

Q: Can shoppers search for reviews with specific keywords? A: Yes, by enabling the free text search option, shoppers can search for reviews that feature specific keywords, making it easier for them to find relevant information.

Q: Is it possible to customize the visual appearance of the reviews widget? A: Yes, you can customize the size, font, text color, background color, primary color, and even upload custom star rating icons to match your website's aesthetics.

Q: Are there additional resources and support available for customizing the reviews widget? A: Yes, Yachtpoe provides a help center with detailed information and assistance. You can also reach out to your Yachtpoe representative or support team for any additional questions or concerns.