Boost Sales with Shopify Product Reviews

Table of Contents

1. Introduction
2. Installing the Shopify Product Reviews App
3. Setting up and Customizing the App
4. Managing Customer Reviews
5. Importing and Exporting Reviews
6. Conclusion

Installing and Customizing the Shopify Product Reviews App

Introduction

Hey everyone, it's Ori from Astral Web. In this article, I'm going to showcase the Shopify Product Reviews app to you. By default, Shopify doesn't have built-in functionality to showcase product reviews. So, you need to find an app to do that. The app I'm going to cover in this article is the free one built by Shopify themselves. Let's dive in and learn how to install and customize this app.

Installing the Shopify Product Reviews App

To install the Shopify Product Reviews app, you'll need to go to the App Store in your Shopify dashboard and search for "product reviews". Look for the app that is built by Shopify and has a high number of positive reviews. Click on "Add app" to install it. You'll then need to give the app permissions by clicking on "Install". If you have a new installation, you'll be guided through the installation process. However, if you've installed the app before like me, you can skip this step.

Setting up and Customizing the App

After installing the app, you'll find yourself on the installation instructions page. Here, you'll see the code that needs to be added to your product pages and collections template. This step requires some knowledge of coding, so if you're not familiar with it, it's best to hire a developer to do it for you. Once you've added the code, you can verify if everything is working properly.

Now, let's move on to the settings of the app. In the settings, you can choose whether to manually review each customer review before it appears on your website, which is recommended for new businesses to prevent spam. You can also adjust email settings, change the style and colors of the reviews widget, and decide whether to show the reviews by default or have customers click to view them. Additionally, you have the option to set the number of reviews shown per page and customize the text used in the widget.

Managing Customer Reviews

The Product Reviews app allows you to easily manage and respond to customer reviews. In the app dashboard, you'll find a list of all the reviews you have received. From here, you can reply to reviews, publish or unpublish them, and delete reviews if needed. It's important to respond to customer reviews as it shows appreciation and helps build trust with your customers. You can also perform bulk actions, such as deleting or unpublishing multiple reviews at once.

Importing and Exporting Reviews

If you have existing customer reviews from other platforms, you can import them into the app using a CSV file. Shopify provides a template that you can follow to ensure the correct formatting. After importing the reviews, you can view and manage them just like the reviews collected through the app. Additionally, you have the option to export all your reviews as a CSV file for other marketing purposes or to have a backup of your reviews.

Conclusion

In conclusion, the Shopify Product Reviews app is a great tool for showcasing and managing customer reviews on your Shopify store. It allows you to easily install, customize, and manage reviews, as well as import and export reviews from other platforms. By utilizing this app, you can enhance credibility, build trust with your customers, and ultimately increase sales. If you have any questions or need further assistance with the app, feel free to reach out. Happy reviewing!

Highlights

• Shopify Product Reviews app allows you to showcase customer reviews on your Shopify store.
• The app is free and built by Shopify themselves, ensuring reliability and functionality.
• Installation and customization of the app can be done through the Shopify App Store.
• The app offers various settings for customization, including review display, colors, and email notifications.
• Managing customer reviews is simple and intuitive within the app's dashboard.
• The app allows you to import existing customer reviews from other platforms using a CSV file.
• Exporting reviews as a CSV file is also possible for backup or marketing purposes.

FAQ

Q: Is the Shopify Product Reviews app free? A: Yes, the app is free to use and can be found in the Shopify App Store.

Q: Can I customize the appearance of the reviews widget? A: Yes, you can customize the style and colors of the reviews widget to match your store's branding.

Q: Can I import customer reviews from other platforms? A: Yes, the app allows you to import existing customer reviews using a CSV file.

Q: Do I need coding knowledge to install and use the app? A: Installing the app may require some coding knowledge, but customization and management can be done through the app's user-friendly dashboard.

Q: How can I respond to customer reviews? A: In the app dashboard, you can easily reply to customer reviews and engage with your customers.

Q: Does the app offer email notifications for new reviews? A: Yes, you can set up email notifications to receive alerts whenever a new review is submitted.

Q: Can I export my reviews for backup or marketing purposes? A: Yes, the app provides the option to export all your reviews as a CSV file.