Boost Sales with Product Reviews on Your Shopify Thank You Page
Table of Contents
- Introduction
- Setting Up Integration with Reviews Apps
- Adding Star Ratings to the Product Upsell Widget
- Adding Star Ratings to the Product Recommendations Widget
- Benefits of Displaying Star Reviews on the Thank You Page
- Customizing the Design of Star Ratings
- Best Practices for Using Star Ratings on the Thank You Page
- Troubleshooting Common Issues
- Conclusion
- Frequently Asked Questions (FAQs)
How to Add Star Ratings to Your Products on the Thank You Page
Adding star ratings and reviews to your products on the Thank You page can significantly enhance your e-commerce store. By integrating with popular reviews apps, you can provide customers with valuable social proof and increase their confidence in purchasing your products. This step-by-step guide will walk you through the process of setting up the integration, adding star ratings to both the product upsell and product recommendations widgets, and customizing the design to match your store's branding.
1. Introduction
Welcome to this tutorial on adding star ratings to your products on the Thank You page. This feature allows you to display reviews and ratings from popular reviews apps, giving your customers valuable information about the quality of your products. By following the steps outlined in this guide, you'll be able to integrate with reviews apps and add star ratings to your product widgets.
2. Setting Up Integration with Reviews Apps
To begin, you'll need to set up an integration with a reviews app. ReConvert currently supports integration with four different reviews apps: Judge.me, Looks, Reviewify, and Stamp.io. Simply navigate to the "Settings" page in your ReConvert dashboard, and under "General Settings," you'll find the "Star Review Third-Party Integration" section. Choose the app you're using and click "Save" to complete the integration.
Pros:
- Full flexibility to integrate with the reviews app of your choice
- Easy installation process for each app
Con:
- Limited to four available reviews apps
3. Adding Star Ratings to the Product Upsell Widget
Once the integration with a reviews app is set up, you can proceed to add star ratings to your product widgets. Start with the product upsell widget. In your ReConvert dashboard, navigate to the Thank You page template and locate the product upsell widget. If you're unfamiliar with this widget, we have a separate video tutorial dedicated to it (link provided). In the settings for the product upsell widget, scroll down to the "Star Reviews" section and check the box to display the reviews. If you haven't completed the necessary setup in the general settings page, there is a link provided to guide you through the process.
4. Adding Star Ratings to the Product Recommendations Widget
Next, let's add star ratings to the product recommendations widget. In the Thank You page template, find the product recommendations widget. Again, if you're unsure how to use this widget, we have a dedicated video tutorial for it. In the settings for the product recommendations widget, scroll down to the "Star Reviews" section and enable the display of reviews. By following these steps, customers will now be able to see the star ratings for recommended products.
5. Benefits of Displaying Star Reviews on the Thank You Page
Displaying star reviews on the Thank You page offers several benefits for your e-commerce store. Firstly, it provides social proof, showcasing positive feedback from other customers, which can instill confidence in potential buyers. This can lead to increased conversions and customer satisfaction. Secondly, it encourages upsells by displaying relevant products along with their star ratings. This creates a personalized and persuasive shopping experience for customers, further increasing the likelihood of additional purchases.
6. Customizing the Design of Star Ratings
To ensure that the star ratings on your Thank You page align with your store's branding, ReConvert allows you to customize their design. Depending on the reviews app you're using, you may have options to select the color of the stars and the review count. By matching the design elements to your store's theme, you can create a seamless and cohesive look that enhances your overall brand identity.
7. Best Practices for Using Star Ratings on the Thank You Page
While integrating star ratings on the Thank You page can be highly beneficial, it's important to follow best practices for optimal results. Here are a few tips:
- Ensure that the reviews app you choose is reliable and trustworthy.
- Regularly monitor and respond to customer reviews to maintain a positive reputation.
- Encourage satisfied customers to leave reviews by offering incentives or rewards.
- Continuously analyze the impact of star ratings on conversion rates and make adjustments as needed.
8. Troubleshooting Common Issues
In case you encounter any issues during the integration or setup process, this section provides troubleshooting steps to help resolve common problems. From missing reviews to incorrect display settings, we cover various scenarios and solutions to ensure a smooth experience in displaying star ratings on the Thank You page.
9. Conclusion
Adding star ratings to your products on the Thank You page is a powerful strategy to boost customer confidence and drive conversions. By integrating with popular reviews apps and customizing the design, you can provide an exceptional shopping experience for your customers. Follow the steps outlined in this guide, and watch as the star ratings transform your Thank You page into a persuasive tool.
10. Frequently Asked Questions (FAQs)
Q: Can I choose a different reviews app that is not in the supported list?
A: Yes, you can contact us with the details of your preferred reviews app, and we will do our best to integrate with them.
Q: Do I need to set up the design for star ratings if I use the Judge.me app?
A: No, ReConvert takes care of the design from Judge.me, so you don't need to make any additional design configurations.
Q: Why does the Thank You page display empty reviews for some products?
A: Some reviews apps, like Vivio, display empty reviews when there are no reviews available for a product. In such cases, ReConvert will show the empty reviews, but if your reviews app doesn't display anything in this scenario, ReConvert will show nothing as well.