Boost Conversions with Loox: A Step-by-Step Tutorial

Table of Contents

1. Introduction
2. Step 1: Logging into Shopify
3. Step 2: Accessing the Shopify App Store
4. Step 3: Searching for the Loox App
5. Step 4: Understanding the Features of Loox
6. Step 5: Exploring Loox Pricing Plans
7. Step 6: Navigating the Loox Dashboard
8. Step 7: Managing Reviews in the Settings Section
9. Step 8: Customizing the Review Form
10. Step 9: Setting up Referral Offers
11. Step 10: Configuring On-Site Widgets
12. Step 11: Utilizing Fraud Protection and Social Media Integration
13. Step 12: Managing Orders in the Loox App
14. Step 13: Importing Reviews from Various Sources
15. Step 14: Accessing Help and Support

How to Use Loox on Shopify in 2023: A Step-by-Step Tutorial

Introduction

Are you looking to enhance your Shopify store by incorporating customer reviews and photos? Look no further than Loox, a popular Shopify app that helps you collect and display authentic customer reviews to build trust and increase conversions. In this step-by-step tutorial, we will guide you on how to use Loox on Shopify in 2023.

Step 1: Logging into Shopify

To begin, open your preferred browser and log into your Shopify account. Once you're logged in, navigate to the search bar and click on "Apps," followed by "Recommended Apps."

Step 2: Accessing the Shopify App Store

Upon reaching the Recommended Apps page, click on a link that will reroute you to the Shopify App Store. Here, you'll find an additional search bar.

Step 3: Searching for the Loox App

In the search bar, type in "Loox" (spelled as "looks"). Wait for the page to load, and you should see the Loox app appear in the search results.

Step 4: Understanding the Features of Loox

Loox is designed to help you collect product reviews and photos from your customers, displaying them in beautiful widgets that build trust with visitors to your online store. The app offers a variety of features that enable you to showcase the authenticity and quality of your products.

Step 5: Exploring Loox Pricing Plans

Loox offers three different pricing plans to cater to varying business needs. The Beginner plan starts at $9.99 per month, the Growth plan at $34.99 per month, and the Unlimited plan at $299.99 per month. Take a moment to explore each plan and choose the one that aligns with your requirements.

Step 6: Navigating the Loox Dashboard

Once you've installed the Loox app, you will be redirected to the Loox dashboard. The dashboard provides valuable insights into various metrics such as referral performance, upsell performance, and review request sent. You also have the option to upgrade your plan from this section.

Step 7: Managing Reviews in the Settings Section

In the settings section, you can manage new reviews and control the display of star ratings on your Shopify store. Additionally, you can configure review notifications, select the timing of the first review request email, and define discounts for photo or video reviews.

Step 8: Customizing the Review Form

Loox allows you to customize the review form to match your store's branding. You can change the theme color, adjust corner radii, and tweak the text sections to suit your preferences. Furthermore, you have the option to add custom questions to gather more specific feedback from your customers.

Step 9: Setting up Referral Offers

Leverage the power of referrals by setting up incentives for your customers to share discounts with their friends and family. Loox offers two types of incentives: two-sided incentives and one-sided incentives. Choose the option that best aligns with your marketing strategy.

Step 10: Configuring On-Site Widgets

Enhance the user experience of your website by configuring on-site widgets to display your product reviews and encourage customers to leave their feedback. Loox allows you to customize the color palette, making it seamlessly blend with your store's design.

Step 11: Utilizing Fraud Protection and Social Media Integration

To safeguard your referral program from misuse, Loox provides fraud protection features. You can also choose the image that will be used for referral links and emails. Additionally, you can integrate Loox with your social media platforms for increased visibility and customer engagement.

Step 12: Managing Orders in the Loox App

Within the Loox app, you can view and manage orders that have arrived from your Shopify store. This feature allows you to keep track of customer purchases and ensure the smooth handling of reviews.

Step 13: Importing Reviews from Various Sources

If you have existing customer reviews in a CSV file, Loox provides an option to import them. Alternatively, you can import reviews directly from AliExpress or supported apps by following the instructions provided by Loox.

Step 14: Accessing Help and Support

If you need assistance or have questions regarding any aspect of the Loox app, you can access the Help section within the app. The Help section contains articles and resources to guide you through troubleshooting and answer common queries.

By following these step-by-step instructions, you can make the most of Loox and take your Shopify store to the next level. Start incorporating genuine customer reviews and engaging visuals into your online store to build trust and boost conversions.

Highlights

• Loox is a popular Shopify app that enables you to collect and display customer reviews and photos on your online store.
• The app offers various features and customization options to showcase the authenticity and quality of your products.
• With Loox, you can configure review notifications, set up referral offers, customize review forms, and manage orders effectively.
• Fraud protection, social media integration, and review import options are additional functionalities provided by Loox.
• Utilize Loox to create a trustworthy and engaging shopping experience for your customers, leading to increased conversions and customer satisfaction.

FAQ

Q: Can I customize the appearance of the Loox widgets to match my store's branding? A: Yes, Loox provides customization options for on-site widgets, allowing you to modify the color palette and seamlessly integrate them with your store's design.

Q: How can I import existing customer reviews into Loox? A: You can import customer reviews from a CSV file or directly from platforms like AliExpress. Loox provides instructions on how to import reviews from various sources.

Q: Are there different pricing plans available for Loox? A: Yes, Loox offers three pricing plans: Beginner, Growth, and Unlimited. The plans cater to different business needs and come with varying features and price points.