Streamline Your Dropshipping Order Processing with Wholesale 2b
Table of Contents
- Introduction
- Automatic Order Import
- Paying the Wholesale Value
- Order Processing and Fulfillment
- Order Updates and Shipping Tracking
- Notification of New Orders
- Accessing New Orders in Wholesale 2b Account
- Order Details and Information
- Processing an Order
- Payment Confirmation
- Pending Orders and Supplier Processing
- Orders without Tracking Code
- Orders with Tracking Code
- Order Tracking for Customers
- Canceled Orders and Return Authorization
- Conclusion
How to Process Your Orders with Wholesale 2b
In this tutorial video, I will guide you through the process of efficiently processing your orders using Wholesale 2b. With Wholesale 2b, there is no need for manual order input as new orders are automatically imported into your Wholesale 2b account. This streamlined process allows you to focus on maximizing profits while leaving the fulfillment tasks to our dedicated team. Additionally, Wholesale 2b keeps you informed by updating each order with the shipping tracking code as soon as it is shipped. Let's walk through the steps to ensure a smooth order management experience.
1. Introduction
Before we delve into the details, let me give you a brief overview of the order processing system provided by Wholesale 2b. Our aim is to provide you with a hassle-free dropshipping experience by automating the order import and handling processes. With Wholesale 2b, you can easily keep track of new orders, process them with a few clicks, and monitor their progress until they are delivered to your customers.
2. Automatic Order Import
When you receive a new order from your store, Wholesale 2b takes care of automatically importing it into your Wholesale 2b account. Whether the order comes from Shopify, Amazon, eBay, or any other platform you have activated, you can easily view and manage them all in one place.
3. Paying the Wholesale Value
To begin processing an order, simply click on the "Order Now" button corresponding to the order you wish to process. You will be redirected to a checkout page where you can securely pay the wholesale value of each order. The amount displayed is what your customer has paid you, and Wholesale 2b will automatically calculate the difference as your profit.
4. Order Processing and Fulfillment
Once you have completed the checkout process, your order will be created successfully in Wholesale 2b. At this stage, our fulfillment team takes charge of processing the order with the respective suppliers. Rest assured, this step is handled promptly within 24 hours of your payment.
5. Order Updates and Shipping Tracking
As soon as the order is processed and sent to the supplier, Wholesale 2b updates the order status and provides you with a tracking code. This process usually takes between one to three days, depending on the supplier. The tracking code allows you and your customers to monitor the progress of the order until it is delivered.
6. Notification of New Orders
To ensure that you stay informed about new orders, Wholesale 2b sends you email notifications whenever a new order is received. This enables you to promptly attend to the orders and keep your customers updated on the progress of their purchases.
7. Accessing New Orders in Wholesale 2b Account
To access the list of new orders awaiting your attention, log in to your Wholesale 2b account and navigate to the "New Orders Waiting" link displayed in the black box. This page provides a clear overview of the orders recently imported from your store.
8. Order Details and Information
On the new orders page, you will find a comprehensive list of the orders imported into your Wholesale 2b account. Each order is accompanied by details such as the order number, customer name, payment amount, status, and the product's tracking code. This information enables you to track the progress of each order effectively.
9. Processing an Order
To begin the order processing, click on the "Order Now" button next to the desired order. You will be redirected to an invoice page displaying the relevant payment information. Review the details and proceed to the next step.
10. Payment Confirmation
Select your preferred payment method, which can be your account wallet or any other authorized payment option. Confirm the payment by entering the provided confirmation code. Once confirmed, you will receive a notification that your order has been created successfully, and the corresponding order number will be displayed.
11. Pending Orders and Supplier Processing
After the payment confirmation, Wholesale 2b will process the order and forward it to the supplier. During this step, the number of pending orders will be displayed in the blue box. You can click on the "Pending" link to view a list of orders currently being processed, which will be completed within 24 hours.
12. Orders without Tracking Code
Once the supplier receives the order, the number of orders without a tracking code will be visible in the yellow box. This usually occurs immediately after processing and may last between one to three days, depending on the supplier's shipping process.
13. Orders with Tracking Code
When Wholesale 2b obtains the tracking code from the supplier, the order status in the yellow box will be updated. The number of orders without tracking codes will decrease, and the number of orders with tracking codes will increase in the green box. The green box represents orders that have a tracking code, which can be viewed by your customers on your store's website.
14. Order Tracking for Customers
Once the order has a tracking code, it will be displayed on your store for your customers to access and track. This enhances the overall customer experience and allows them to stay informed about their purchases.
15. Canceled Orders and Return Authorization
In some cases, customers may request to cancel an order or return a product. Wholesale 2b provides a streamlined process for handling such requests. The red boxes on the right side of the interface represent the number of orders canceled and the Return Merchandise Authorization (RMA) process. A left-sided RMA red box indicates that a request to cancel the order and receive a refund is being processed, while a right-sided RMA red box indicates that the order has already been completed.
16. Conclusion
In conclusion, Wholesale 2b offers a comprehensive solution for the efficient processing of your dropshipping orders. With automated order import, easy payment processing, and order tracking updates, you can focus on growing your business and increasing profitability. Make the most of Wholesale 2b's user-friendly platform and enjoy a seamless order processing experience. Thank you for watching, and don't forget to subscribe and like this video for future tutorial videos.
Highlights
- Automate your order processing with Wholesale 2b
- Effortlessly import new orders into your Wholesale 2b account
- Pay the wholesale value of each order with a few clicks
- Dedicated fulfillment team handles order processing and supplier communication
- Get real-time updates and tracking codes for each order
- Receive email notifications for new orders
- Access and manage orders with ease in your Wholesale 2b account
- Streamlined cancellation and return authorization process
- Enhance customer satisfaction with timely order tracking updates
Frequently Asked Questions (FAQ)
Q: Can I import orders from different sales channels like Shopify and Amazon?
A: Yes, Wholesale 2b supports the automatic import of orders from various sales channels, including Shopify, Amazon, eBay, and more.
Q: How long does it take for an order to be processed and shipped to the supplier?
A: Our fulfillment team processes orders within 24 hours of payment confirmation. However, the overall shipping time may vary depending on the supplier and their shipping process.
Q: What happens if a customer wants to cancel their order or return a product?
A: Wholesale 2b provides a simple and efficient process for handling canceled orders and return authorization. Customers can request cancellations or returns, and the corresponding status will be updated in your Wholesale 2b account.
Q: How will I know when an order has been shipped?
A: Wholesale 2b keeps you informed throughout the order processing journey. You will receive email notifications as the order progresses, and you can also access the order's tracking code in your Wholesale 2b account.
Q: Can I view the tracking code for an order on my store's website?
A: Absolutely! Wholesale 2b automatically displays the tracking code on your store's website, allowing your customers to easily track the progress of their orders.
Q: Is there customer support available if I have any questions or issues?
A: Yes, Wholesale 2b provides customer support to assist you with any inquiries or issues you may encounter. Our dedicated team is here to ensure a smooth and satisfactory experience.
